Members using Gmail
If you use Gmail and are having difficulty receiving emails generated or forwarded by the RHGNS email system, please create a Gmail filter as follows to prevent RHGNS emails being classified as spam:
- Load Gmail.
- Click the down arrow in the search box at the top to show the search options.
- Enter @rhgns.com in the From field. (it might try to fill more in, just delete anything it adds)
- Click Create filter with this search link at bottom right of search options box.
- Click the checkbox to the left of Never send it to Spam.
- Click the blue Create Filter button.
Done!
The following online reference is also pretty good: https://www.whitelist.guide/gmail/
Additionally, Google has online reference web pages that explain why they sometimes block emails: https://support.google.com/mail/topic/7280460?hl=en&ref_topic=3394215
Members using Outlook.com (formerly Hotmail)
If you use Outlook.com/Hotmail and are having difficulty receiving emails generated or forwarded by the RHGNS email system, please your Outlook.com email settings as follows:
- Open your Outlook mailbox.
- Select Options from the top right (next to the question mark).
- Select More options > Safe and blocked senders (under Preventing junk email) > Safe senders.
- In the space provided, enter @rhgns.com
- Select Add to list.
- Ensure the safe mailing lists box has the address you entered, and select OK.
The following is also a good reference on this subject specifically geared to Outlook.com: https://askleo.com/how-do-i-stop-outlook-com-from-putting-legitimate-messages-in-the-junk-mail-folder/